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1. When is City Hall open?

Monday through Friday, 8 a.m. to 4:30 p.m., is when City Hall is open, except for federal holidays and weather emergencies.

2. How do I find my polling place?

If you are unsure of your precinct location, visit the Illinois State Board of Elections website. After a few questions to obtain your home address, it will provide the precinct number and location where you will go to vote as well as list which district elections within the state you are able to vote in.

3. Do I need to apply for a dog or cat license?

The City of Edwardsville does not issue a license to dog and/or cat owners. The City does, however, have leash laws that allow owners to have their pets on City streets as long as they remain on a leash. Edwardsville has two park locations where dogs are allowed to be off their leash within the designated areas. Both are free to the public. These two dog-friendly locations are:

• Joe Glik Park, 710 East Lake Drive, which has a fenced-in natural grass dog run. 
• Brent Leh Dog Park, Olive Street and West Schwarz Street, which is a dedicated dog park featuring a large turf surface.

For more information about these and other Edwardsville parks, go to: cityofedwardsville.com/475/List-of-Parks-in-Edwardsville

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1. Can I burn leaves inside Edwardsville city limits?

Leaf burning is banned by ordinance within the city limits of Edwardsville. The City of Edwardsville provides curbside lawn and leaf pickup to its residents.

2. How much will it cost if I call the Fire Department and they send a fire truck?

We are proud to say that there is no cost to citizens of Edwardsville who live inside the city limits when calling for a fire truck. This includes services regarding:

• Carbon-Monoxide Detector Alarms
• Commercial Fire Truck Services
• Fire Alarms
• Residential Fire Truck Services
• Smoke Alarms

3. How much will it cost if I call for an ambulance?

Please contact the City Clerk's office at 618-692-7500 or by email for further details and costs of the City of Edwardsville's ambulance service.

4. Can I do anything to hide the fire hydrant in front of my house?

Unfortunately, no you cannot hide your fire hydrant. Having fire hydrants clearly visible and accessible from the street is very important for quick access in times of emergency. This is so important, that fire hydrant installation and maintenance is regulated by Illinois State Law.

5. Who should I call with questions about my ambulance bill?

If you have questions about your ambulance bill, please contact the City Clerks office by phone at 618-692-7500, or send questions to the Clerk's email, or mail your questions to:

City Clerks Office
118 Hillsboro Avenue
Edwardsville, IL 62025

6. Where is the best place to install a smoke detector?

Please contact the fire department at 618-692-7540  or by email for further information on installing smoke detectors. Due to the design of many homes a full evaluation should determine the best location for smoke detectors within your home.

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1. What is carbon monoxide?

Carbon monoxide (CO) is an odorless, colorless, poisonous gas created when any fuel is burned, such as:

• Coal
• Gasoline
• Natural Gas
• Oil
• Propane
• Tobacco (Yes, Even Tobacco)
• Wood

When the amount of air available for combustion is limited, more CO is produced. Serious problems can develop when combustion by-products are not properly vented outside the house. A by-product of combustion, carbon monoxide can be a potential problem from a number of common sources:

• Automobiles
• Furnaces
• Water Heaters
• Fireplaces
• Wood Stoves
• Charcoal Grills
• Gas Ranges
• Space Heaters
• Portable Generators

2. How can carbon monoxide affect me?

When you breathe carbon monoxide, it enters your bloodstream through your lungs and attaches to red blood cells. These red blood cells, called hemoglobin, carry oxygen throughout, our body. Carbon monoxide molecules attach to the red blood cells 200 times faster than oxygen does, preventing the flow of oxygen to your heart, brain and vital organs. As carbon monoxide accumulates in your blood stream, your body becomes starved for oxygen.

The early symptoms of carbon monoxide poisoning are often mistaken for the flu:

• Confusion
• Dizziness
• Headache
• Nausea
• Sleepiness
• Vomiting
• Weakness

Breathing very high concentrations of carbon monoxide can be lethal in minutes. Breathing low concentrations over time can be lethal or cause permanent heart and brain damage.

3. Could I be at risk for carbon monoxide poisoning?

Carbon monoxide (CO) is the number one cause of poisoning deaths in the United States. According to the Mayo Clinic, CO poisoning each year affects at least 10,000 Americans. While anyone is susceptible, experts agree that unborn babies, small children, senior citizens and people with heart or respiratory problems are especially vulnerable to CO and are at the greatest risk for death or serious injury.

Inside your home, appliances used for heating and cooking are the most likely sources of carbon monoxide. Vehicles running in attached garages can also produce dangerous levels of carbon monoxide.

4. What can I do to protect myself from carbon monoxide poisoning?

Your first line of defense should be a carbon monoxide (CO) detector. You can purchase one for your home at nearly any multipurpose or hardware store. In addition, you should have an annual inspection and regular maintenance of your appliances. Contact a licensed contractor in your area to acquire these services.

Also, you should know the possible sources of CO in your home. Keep fuel-burning appliances and their chimneys and vents in good working condition. Learn the early symptoms of exposure, and if you suspect carbon monoxide poisoning, move outside to fresh air and get emergency help immediately.

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1. Which holidays does Allied Waste recognize?

Allied Waste recognizes the following six holidays:

• New Years Day
• Memorial Day
• Independence Day
• Labor Day
• Thanksgiving Day
• Christmas Day

2. When does trash pick-up occur during recognized holidays?

Should your trash pick-up day fall on a holiday, your trash and recycling will be collected on the following day. For instance, if the holiday falls on a Monday, your pick-up day moves to Tuesday. Tuesday's pick-up then moves to Wednesday, and so on. Friday pick-ups will move to Saturday.

3. When does yard waste collection occur?

Yard waste collection is on the same day as your regular trash pick-up and is collected year-round.

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1. When do you declare a snow emergency?

A snow emergency is declared after a snowfall of more than three inches. Plowing starts on the snow emergency routes first and then goes to side streets.

2. What can residents do to help during a snow emergency?

There are numerous ways that individuals can help during a snow emergency. Help your neighbors and co-workers: check in with them, especially the elderly or disabled. Check to see if neighbors need assistance with groceries, clearing sidewalks, rides to work, etc. For everyone’s safety; stay off the streets unless it is absolutely essential for you to travel.

3. Can I park my car on the street during a snow storm?

Yes you can; however doing so will restrict the snow plows from accessing all areas of the street so please assist with the snow removal effort by not parking vehicles on city streets whenever possible.  In addition, cul-de-sacs are nearly impossible to plow when vehicles are parked in them.

4. Where can I get storm updates?

Local radio stations that may provide weather updates include -WBGZ 1570 a.m. (Alton, IL) and KMOX 1120 a.m. (St. Louis, MO). In addition, St. Louis area TV Stations 2, 4 and 5 do an excellent job in covering storm events. 

5. If I have a specific request for help or a question about local road conditions who do I call?

You may contact the Edwardsville Public Works Department at 692-7535 during regular business hours Monday through Friday from 8 a.m. to 5 p.m. They can provide useful information regarding local road conditions and can also help with any specific service request.

6. Should I be driving on City streets during a winter snow storm?

For everyone’s safety, residents are asked to only drive on city streets for essential travel as conditions permit.

7. How do I get emergency medical or police assistance?

Call 911 for emergencies or contact the Edwardsville Police Department at 618-656-2131.

8. Do I have to clear sidewalks around my home or business?

Snow should not remain on any sidewalk along any lot, house or building within the city for over a period of 24 hours. During major snow storms officials will be lenient regarding enforcement of the snow removal ordinance and sidewalks should be cleared as soon as possible. Listed below are the ordinances regarding snow removal:

• Section 74-114 - Removal from sidewalks abutting multifamily dwellings.
• Section 74-115 - Removal from sidewalks abutting businesses.
• Section 74-116 - Removal from private parking lots.
• Section 74-117 - Snow Deposits
• Section 74-118 - Failure to remove snow or ice
• Section 74-119 - Exemptions
• Section 74-120 - Removal in other areas

These ordinances can be found on the Municipal Code site.

9. What are the priorities for snow removal on City streets?

Priority Number 1 & 2

Priority 1: The primary objective and first priority of the City of Edwardsville Street Department during a snow event is creating safe passage for first responders. Priority areas include but are not limited to: Emergency routes, primary traffic routes that are maintained by the City, all essential municipal and public facilities, and school zones. Priority Number 2: Serves higher traffic arterial and collector streets not categorized as Priority Number 1.

Priority Number 3 & 4

Priority 3: Residential areas, subdivisions and recreational areas. The City of Edwardsville makes every effort to clear all roads within 24 hours after snow has ceased. Priority Number 4: Cul-de-sacs and alleys are typically cleared last and will be addressed on an as needed basis.

10. How many miles of streets are located within the city limits of Edwardsville?

The City of Edwardsville has approximately 174 miles of roads within our corporate limits.  Total lane miles (length that gets plowed) come out to about 381.

11. Why doesn’t the City have more equipment they can use to plow neighborhood streets?

Based on the frequency and number of snow events in a typical season, it is not economically feasible to own and maintain additional pieces of equipment that are designated for snow removal only. Our available equipment corresponds with the number of employees who are available for snow removal.

12. Why are front loaders and graders used on residential streets?

During the most extreme snow events, heavy construction equipment may be necessary to clear large amounts of snow or ice that has become hard packed to the roadway.

13. During major storms, the post office has not been able to deliver mail because residential streets have too much snow. What is the city doing about this?

The City responds to all requests from the Post Office and coordinates plowing in areas where mail carriers are having problems delivering the mail.