Online Utilities Payments

Utility Bill Payments

The City bills customers for water, sewer and trash services bimonthly. It is recommended that you make online payment arrangements, which are convenient and easy to set up. It also helps avoid late penalties that would be incurred should a mailed payment arrive subsequent to the due date.

Online payments are accepted via our website utility E-billing service. Options include Quick Pay for as-needed online payments. Or, you can set up recurring payments via a credit card or checking account by signing up for a utility account, which allows you to view usage details and manage multiple accounts and bills, as applicable. You also may elect to have your bill automatically deducted from your checking account on the due date by completing the ACH Debit form (PDF) and bringing it to the Finance Department at City Hall. 

Payments can be made in person at City Hall at the Finance Department during normal business hours (8 a.m. to 4:30 p.m. Monday-Friday) or at any time via a night deposit slot on the east side of City Hall:
118 Hillsboro Avenue, Edwardsville, IL 62025 (click for map)

The City accepts checks, credit/debit cards, money orders or cash. Rates for water, sewer and trash services can be found here.

Ambulance Service Payments

Payments for ambulance service can be made quickly and conveniently using PayGround, our online payment system. They also can be made in person in the Finance Department at City Hall using credit/debit cards, checks, money orders or cash. Payments also are accepted by phone by contacting the Finance Department at 618-692-7500.